Suki + Solaine Return Policy
Not sure of the fit?
We offer free returns on all domestic orders, so don't worry! And we are available to help with any sizing and fit questions you may have before you place your order. Simply email us at firstname.lastname@example.org.
Don't have time for returns?
We make it easy! Should your items not suit you perfectly, simply email email@example.com to request a complimentary return label. Reference your order number in the email, and tell us what item(s) you'd like to return and why. Once we receive your request, we will email you a complimentary return label. You will just need to drop your return at the appropriate shipping center (usually FedEx). All regular price items are eligible for a refund if received at our studio within 30 days of original ship date. Sale items are not eligible for a refund but are eligible for store credit or exchange within 30 days of receiving your order.
Not sure what can be returned?
Items may be returned if they are new, unused, and with all Suki + Solaine tags still attached. Items that are soiled, damaged, or altered will not be accepted and will be sent back to the customer.
Looking to exchange?
Contact our team to reserve your replacement item. Once your return is received, your replacement will be shipped.